How to get more Google reviews for your business.

Most happy customers would leave a review. They just never get around to it. Getting more reviews is less about convincing people and more about making it easy, at the right moment. Here is what works for cafés, clinics, salons and shops in the Philippines.

1. Ask at the happiest moment

Ask when the customer has just experienced the best part: the bill after a good meal, the mirror after a haircut, pick-up after a repair. A short “If you enjoyed it, a review would help us a lot” is enough.

2. Make it one tap

Every extra step loses people. Searching for your business name, finding the review button and signing in is too much for most. A direct review link skips the search, and an NFC stand opens it with a tap of the phone.

3. Ask everyone, every day

Make it part of the routine, not a campaign. A stand on the counter or table asks for you, even on busy days when staff forget.

4. Put your link everywhere

• On receipts and order slips
• In your Messenger auto-reply and Instagram bio
• In follow-up texts after appointments
• On your Facebook page’s pinned post

5. Reply to every review

Customers who see you reply are more likely to write one themselves. Thank good reviews by name, and answer bad ones calmly. See how to reply to Google reviews.

6. Stay inside Google’s rules

Don’t offer discounts or freebies for reviews, don’t ask only happy customers, and never write reviews yourself. These can get reviews removed or your profile restricted. Read Google’s review rules.